When we come into your home we will be performing the following items to your property.

·        Identify the source of the problem and the scope of the damage

·        Evaluate carpeting.

·        Evaluate flooring whether it’s tile, vinyl, laminate, hardwood or the sub-flooring.

·        Evaluate walls, ceilings and cabinets to determine the extent of damage.

·        Apply antimicrobials and/or odor control.

·        Place/set up air movers and/or dehumidifiers.

·        Explain future visits and expectations.

Act Fast on Water Damage

Water damage restoration is an emergency business. That’s why ServiceMaster South Shore is on call 24 hours a day, 7 days a week, 365 days a year. Our quick response reduces your suffering and saves money. Water damage claims increase substantially if prompt action is not taken to contain the damage.

The cleaning professionals at ServiceMaster South Shore use advanced products, procedures, and equipment to assure the highest level of cleaning performance and protection for property and furnishings. The process unfolds in six steps:

1.      Inspection and assessment

2.      Water removal

3.      Anti-microbial application

4.      Drying: air movement

5.      Drying: dehumidifying

6.      Drying: monitoring

 DOs 

Ø      If the outside temperature is above 60 degrees, use dehumidifiers if available.

Ø      Use fans to circulate the air and assist drying.

Ø      Remove as much water as possible by mopping and blotting.

Ø      Wipe furniture dry.

Ø      Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod.

Ø      Prop up wet furniture cushions for even drying and place small wood blocks or aluminum foil under furniture legs.

Ø      Remove wet area rugs or other floor coverings.

Ø      Open furniture drawers, closet doors, and luggage to enhance drying.

Ø      Move photos, paintings, and art objects to a safe, dry location.

Ø     Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dryseparately at room temperature.

Ø      Remove damp books from shelves and spread out to dry.

Ø      If damage occurs during a cool season, leave heat on; if in summer use an air conditioner if available.

DON'Ts

Ø      Do not use an ordinary household vacuum to remove water.

Ø      Do not use electrical appliances while on wet carpet or wet floors.

Ø      Do not go into rooms with standing water if the electricity is still on.

Ø      Do not lift tacked down carpet without professional help. Lifting the carpet incorrectly could promote shrinkage.

Ø      Do not wait to call for professional help. Damage from the water and bacteria growth can begin within hours.

Ø      Do not use your household vacuum to remove water.

Ø      Do not leave books, magazines, or any colored items on wet carpets or floors.

Ø      Do not turn on ceiling fixtures (if ceiling is wet).

Ø      Do not leave wet fabrics in place.