Quick Response

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Scituate: What is Smoke Mitigation?

“Sometimes kids do stupid things.” Glenda shook her head. “When the boys asked if they could toast some marshmallows, I said sure.  I thought they were going to use the barbecue grill.” Instead, Glenda’s boys, who are 15 and 13, built a sizable bonfire in the family’s backyard.

The situation quickly got out of hand, and […]

Norwell Water Clean Up: Help When You Need It

“My Mother called me at work.  She was screaming.  ‘There’s water everywhere! You need to come over right now!’” Glenn M. shook his head at the memory. “Of course I sped right over. And Mom was right.  There was water everywhere.”  A municipal water line had broken, sending hundreds of gallons of water flooding into […]

Quincy: Burst Pipes – The Aftermath!

Tabitha J. wasn’t even home when the problem started. “I travel a lot for work,” the Quincy resident explained. “And our weather’s been so crazy lately — warm one week, freezing the next. I guess I didn’t really ever think about it.”

Plummeting temperatures caused the pipes in a poorly insulated wall to freeze and […]