Customers and Cleanliness

There are many factors that go into a customer’s decision to do business with your organization. One of these factors (and one that receives surprisingly little attention from retail gurus and small business advisors) is the cleanliness of your business. Depending on what type of business you operate, you have a very limited amount of time to make a positive first impression on your customer. Retail shops and restaurants have the smallest window of opportunity: a customer will decide whether or not to eat in a restaurant in as little as five seconds. These are decisions that are made with the customer’s eyes, ears, and especially nose. If a business looks dirty, sounds unpleasant or overly loud, or smells badly, the customer will not stay.

Benefits of a Clean Work Environment

A clean office, retail shop, restaurant, or even manufacturing facility doesn’t only look better – it operates better. Industry researchers have found that there are a number of benefits to a clean work environment. Employees are more productive and focused when they are working in clean, pleasant surroundings. There is a (sometimes unconscious) perception that a clean workplace is a sign that employees are valued and regarded as important. This has a positive impact on your employee’s self esteem. Employees who feel better about themselves and perceive themselves as doing work that is valued and meaningful tend to put more effort and care into what they are doing.

South Shore Commercial Cleaning Services

South Shore business owners are busy people.  You have a lot on your plate running and marketing your business.  Do you really have the  skills, or inclination to clean the carpets, clean the upholstery, and make sure your business looks great? More importantly, do you have the time? Is the best use of your time cleaning the carpets – or is it wiser to hire a South Shore Commercial Cleaning Service to do the job? The benefits are clear and can’t be ignored.